Frequently Asked Questions

Terms and Conditions (2)

In using this website you are deemed to have read and agreed to the following terms and
conditions:

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice
and any or all Agreements: “Client”, “You” and “Your” refers to you, the person accessing this website
and accepting the Company’s terms and conditions. “The Company”, “Ourselves”, “We” and “Us”, refers
to Hollywood Music Workshop. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or
either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment
necessary to undertake the process of our assistance to the Client in the most appropriate manner,
whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting
the Client’s needs in respect of provision of the Company’s stated services/products, in accordance with
and subject to, prevailing Austrian Law. Any use of the above terminology or other words in the singular,
plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to
same.

Privacy Statement
We are committed to protecting your privacy. Authorized employees within the company on a need to
know basis only use any information collected from individual customers. We constantly review our
systems and data to ensure the best possible service to our customers. Parliament has created specific
offences for unauthorised actions against computer systems and data. We will investigate any such
actions with a view to prosecuting and/or taking civil proceedings to recover damages against those
responsible. Our Privacy Policy is stated on our website.

Confidentiality
We are registered under the Data Protection Act 1998 and as such, any information concerning the
Client and their respective Client Records may be passed to third parties. However, Client records are
regarded as confidential and therefore will not be divulged to any third party, other than our
manufacturer/supplier(s) and if legally required to do so to the appropriate authorities. Clients have the
right to request sight of, and copies of any and all Client Records we keep, on the proviso that we are
given reasonable notice of such a request. Clients are requested to retain copies of any literature issued
in relation to the provision of our services. Where appropriate, we shall issue Client’s with appropriate
written information, handouts or copies of records as part of an agreed contract, for the benefit of both
parties.

We will not sell, share, or rent your personal information to any third party or use your e-
mail address for unsolicited mail. Any emails sent by this Company will only be in
connection with the provision of agreed services and products.

Disclaimer Exclusions and Limitations
The information on this web site is provided on an “as is” basis. To the fullest extent permitted by law,
this Company:
 excludes all representations and warranties relating to this website and its contents or which is
or may be provided by any affiliates or any other third party, including in relation to any
inaccuracies or omissions in this website and/or the Company’s literature; and
 excludes all liability for damages arising out of or in connection with your use of this website.
This includes, without limitation, direct loss, loss of business or profits (whether or not the loss
of such profits was foreseeable, arose in the normal course of things or you have advised this
Company of the possibility of such potential loss), damage caused to your computer, computer
software, systems and programs and the data thereon or any other direct or indirect,
consequential and incidental damages.
This Company does not however exclude liability for death or personal injury caused by its negligence.
The above exclusions and limitations apply only to the extent permitted by law. None of your statutory
rights as a consumer are affected.

Payment
Cash, all major Credit/Debit Cards, Paypal or other money transfers are all acceptable methods of
payment. Our Terms are payment in full within thirty days prior to our courses. All content remain the
property of the Company. Monies that remains outstanding by the due date will incur late payment interest
at the rate of 5% above the prevailing Austrian Bank base rate on the outstanding balance until such time
as the balance is paid in full and final settlement. We reserve the right to seek recovery of any monies
remaining unpaid sixty days from the date of invoice via collection Agencies in the event that the
outstanding balance does not exceed E 500. In such circumstances, you shall be liable for any and all
additional administrative and/or court costs.
Returned payments will incur a E 25 charge to cover banking fees and administrative costs. In an instance
of a second Returned payment, we reserve the right to terminate the arrangement and, if agreed to, we
shall insist on future cash transactions only. Consequently, all bookings and/or transactions and
agreements entered into will cease with immediate effect until such time as any and all outstanding
monies are recovered in full.

Cancellation Policy
Minimum 48 hours notice of cancellation required. Only notification via email will be accepted subject to
confirmation. We reserve the right to levy a E 100 charge to cover any subsequent administrative
expenses.
Terms and Conditions for return and refund:
1. The customers have 48h to check their purchases.
2. If a customer is unsatisfied with the product, they must notify within 48 hours of the purchase.
Hollywood Music Workshop will refund all your money without any questions minus E 100
subsequent administrative costs.
3. After not fulfilling any of the conditions provided in clause 2 Hollywood Music Workshop no
money will be refunded.

Availability
Unless otherwise stated, the services featured on this website are only available within Austria, or in
relation to postings from Austria. All advertising is intended for international purpose. You are solely
responsible for evaluating the fitness for a particular purpose of any downloads, programs and text
available through this site. Redistribution or republication of any part of this site or its content is
prohibited, including such by framing or other similar or any other means, without the express written
consent of the Company. The Company does not warrant that the service from this site will be
uninterrupted, timely or error free, although it is provided to the best ability. By using this service you
thereby indemnify this Company, its employees, agents and affiliates against any loss or damage, in
whatever manner, howsoever caused.

Log Files
We use IP addresses to analyse trends, administer the site, track user’s movement, and gather broad
demographic information for aggregate use. IP addresses are not linked to personally identifiable
information. Additionally, for systems administration, detecting usage patterns and troubleshooting
purposes, our web servers automatically log standard access information including browser type, access
times/open mail, URL requested, and referral URL. This information is not shared with third parties and
is used only within this Company on a need-to-know basis. Any individually identifiable information
related to this data will never be used in any way different to that stated above without your explicit
permission.

Cookies
Like most interactive web sites this Company’s website [or ISP] uses cookies to enable us to retrieve
user details for each visit. Cookies are used in some areas of our site to enable the functionality of this
area and ease of use for those people visiting. Some of our affiliate partners may also use cookies.

Links to this website
You may not create a link to any page of this website without our prior written consent. If you do create
a link to a page of this website you do so at your own risk and the exclusions and limitations set out
above will apply to your use of this website by linking to it.
Links from this website
We do not monitor or review the content of other party’s websites which are linked to from this website.
Opinions expressed or material appearing on such websites are not necessarily shared or endorsed by
us and should not be regarded as the publisher of such opinions or material. Please be aware that we
are not responsible for the privacy practices, or content, of these sites. We encourage our users to be
aware when they leave our site & to read the privacy statements of these sites. You should evaluate the
security and trustworthiness of any other site connected to this site or accessed through this site
yourself, before disclosing any personal information to them. This Company will not accept any
responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your
disclosure to third parties of personal information.
Copyright Notice
Copyright and other relevant intellectual property rights exists on all text relating to the Company’s
services and the full content of this website.
This Company’s logo is a registered trademark of this Company in Austria and other countries. The
brand names and specific services of this Company featured on this web site are trade marked.

Communication
We have several different e-mail addresses for different queries. These can be found on our Contact
Us link on our website.
Force Majeure
Neither party shall be liable to the other for any failure to perform any obligation under any Agreement
which is due to an event beyond the control of such party including but not limited to any Act of God,
terrorism, war, Political insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprising,
earthquake, flood or any other natural or man made eventuality outside of our control, which causes the
termination of an agreement or contract entered into, nor which could have been reasonably foreseen.
Any Party affected by such event shall forthwith inform the other Party of the same and shall use all
reasonable endeavours to comply with the terms and conditions of any Agreement contained herein.

Waiver
Failure of either Party to insist upon strict performance of any provision of this or any Agreement or the
failure of either Party to exercise any right or remedy to which it, he or they are entitled hereunder shall
not constitute a waiver thereof and shall not cause a diminution of the obligations under this or any
Agreement. No waiver of any of the provisions of this or any Agreement shall be effective unless it is
expressly stated to be such and signed by both Parties.

General
The laws of England and Wales govern these terms and conditions. By accessing this website and
buying our products you consent to these terms and conditions and to the exclusive jurisdiction of the
English courts in all disputes arising out of such access. If any of these terms are deemed invalid or
unenforceable for any reason (including, but not limited to the exclusions and limitations set out above),
then the invalid or unenforceable provision will be severed from these terms and the remaining terms
will continue to apply. Failure of the Company to enforce any of the provisions set out in these Terms
and Conditions and any Agreement, or failure to exercise any option to terminate, shall not be
construed as waiver of such provisions and shall not affect the validity of these Terms and Conditions or
of any Agreement or any part thereof, or the right thereafter to enforce each and every provision.
These Terms and Conditions shall not be amended, modified, varied or supplemented except in writing
and signed by duly authorised representatives of the Company.

Notification of Changes
The Company reserves the right to change these conditions from time to time as it sees fit and your
continued use of the site will signify your acceptance of any adjustment to these terms. If there are any
changes to our privacy policy, we will announce that these changes have been made on our home page
and on other key pages on our site. If there are any changes in how we use our site customers’
Personally Identifiable Information, notification by e-mail or postal mail will be made to those affected
by this change. Any changes to our privacy policy will be posted on our web site 30 days prior to these
changes taking place. You are therefore advised to re-read this statement on a regular basis
These terms and conditions form part of the Agreement between the Client and ourselves.
Your accessing of this website and/or undertaking of a booking or Agreement indicates
your understanding, agreement to and acceptance, of the Disclaimer Notice and the full
Terms and Conditions contained herein. Your statutory Consumer Rights are unaffected.
© Hollywood Music Workshop 2022 All Rights Reserved

Privacy Policy for Hollywood Music Workshop

At Hollywood Music Workshop, accessible from www.hollywoodmusicworkshop.com, one of our
main priorities is the privacy of our visitors. This Privacy Policy document contains types of
information that is collected and recorded by Hollywood Music Workshop and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not
hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with
regards to the information that they shared and/or collect in Hollywood Music Workshop. This
policy is not applicable to any information collected offline or via channels other than this
website. Our Privacy Policy was created with the help of the Free Privacy Policy Generator.

Consent
By using our website, you hereby consent to our Privacy Policy and agree to its terms.
Information we collect
The personal information that you are asked to provide, and the reasons why you are asked to
provide it, will be made clear to you at the point we ask you to provide your personal
information.
If you contact us directly, we may receive additional information about you such as your name,
email address, phone number, the contents of the message and/or attachments you may send
us, and any other information you may choose to provide.
When you register for a product, we may ask for your contact information, including items such
as name, company name, address, email address, and telephone number.

How we use your information
We use the information we collect in various ways, including to:
• Provide, operate, and maintain our website
• Improve, personalize, and expand our website
• Understand and analyze how you use our website
• Develop new products, services, features, and functionality
• Communicate with you, either directly or through one of our partners, including for
customer service, to provide you with updates and other information relating to the
website, and for marketing and promotional purposes
• Send you emails
• Find and prevent fraud

Log Files
Hollywood Music Workshop follows a standard procedure of using log files. These files log visitors
when they visit websites. All hosting companies do this and a part of hosting services’ analytics.
The information collected by log files include internet protocol (IP) addresses, browser type,
Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the
number of clicks. These are not linked to any information that is personally identifiable. The
purpose of the information is for analyzing trends, administering the site, tracking users’
movement on the website, and gathering demographic information.

Cookies and Web Beacons
Like any other website, Hollywood Music Workshop uses ‘cookies’. These cookies are used to
store information including visitors’ preferences, and the pages on the website that the visitor
accessed or visited. The information is used to optimize the users’ experience by customizing our
web page content based on visitors’ browser type and/or other information.
Advertising Partners Privacy Policies
You may consult this list to find the Privacy Policy for each of the advertising partners of
Hollywood Music Workshop.
Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons
that are used in their respective advertisements and links that appear on Hollywood Music
Workshop, which are sent directly to users’ browser. They automatically receive your IP address
when this occurs. These technologies are used to measure the effectiveness of their advertising
campaigns and/or to personalize the advertising content that you see on websites that you visit.
Note that Hollywood Music Workshop has no access to or control over these cookies that are
used by third-party advertisers.

Third Party Privacy Policies
Hollywood Music Workshop’s Privacy Policy does not apply to other advertisers or websites. Thus,
we are advising you to consult the respective Privacy Policies of these third-party ad servers for
more detailed information. It may include their practices and instructions about how to opt-out of
certain options.
You can choose to disable cookies through your individual browser options. To know more
detailed information about cookie management with specific web browsers, it can be found at the
browsers’ respective websites.

CCPA Privacy Rights (Do Not Sell My Personal Information)
Under the CCPA, among other rights, California consumers have the right to:
Request that a business that collects a consumer’s personal data disclose the categories and
specific pieces of personal data that a business has collected about consumers.
Request that a business delete any personal data about the consumer that a business has
collected.

Request that a business that sells a consumer’s personal data, not sell the consumer’s personal
data.
If you make a request, we have one month to respond to you. If you would like to exercise any
of these rights, please contact us.

GDPR Data Protection Rights
We would like to make sure you are fully aware of all of your data protection rights. Every user is
entitled to the following:
The right to access – You have the right to request copies of your personal data. We may charge
you a small fee for this service.
The right to rectification – You have the right to request that we correct any information you
believe is inaccurate. You also have the right to request that we complete the information you
believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under
certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of
your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your
personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we
have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any
of these rights, please contact us.

Children’s Information
Another part of our priority is adding protection for children while using the internet. We
encourage parents and guardians to observe, participate in, and/or monitor and guide their
online activity.

Hollywood Music Workshop does not knowingly collect any Personal Identifiable Information from
children under the age of 13. If you think that your child provided this kind of information on our
website, we strongly encourage you to contact us immediately and we will do our best efforts to
promptly remove such information from our records.